TBA Rewards Cash FAQ

What is the TBA Rewards Cash Points Program?

The TBA Rewards Cash Points Program is a program that allows TB Aquatics to reward you, our valued customers for your continuing patronage. The program itself is quite simple. Whenever you make a purchase, you earn TBA Rewards Cash Points. And Once earned, those Points many be spent on products within our store.

In addition we will awards bonus TBA Rewards Cash when we see any of the following mentions of #TBAQUATICS on:

  • Facebook
  • Youtube
  • Instagram
  • Pinterest
  • Reef Forums

How does the Program work?

When you make a purchase, you gain a number of TBA Rewards Cash Points equal to the number of points awarded for the products in your purchase. The standard is 5 TBA Rewards Cash Point for every $1 that a product costs. Some products may have higher TBA Rewards Cash values due to specials that we have going on.  Ecotech and NYOS products receive only 1 point per $1 spent.

All pending points are listed in the TBA Rewards Cash Sidebox (to the right, when you are logged in) and will stay there until approved/confirmed by TB Aquatics. Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want. Here are a few helpful tips.

    1. TBA Rewards Cash do not expire and can be accumulated until you decide to use them.
    2. You must checkout with an account to receive TBA Rewards Cash Points.
    3. You must login to your account in order to view the status of your TBA Rewards Cash Points.
    4. During the checkout process you'll be able to pay for your order with your TBA Rewards Cash Points balance.

      Redeeming TBA Rewards Cash Points

      If you have a balance in your TBA Rewards Cash Points Account, you can use those points to pay for purchases made at TB Aquatics Store. TBA Rewards Cash Points are redeemed at a value of $0.01 for every point. This means that 500 points are worth $5.00 towards a purchase.

      During the checkout proccess, on the same page that you select a payment method, there will be a box to select if you wish to use your TBA Rewards Cash Points, as well as information on the total amount of TBA Rewards Cash Points available. Please note, you will still have to select another payment method if there is not enough in your TBA Rewards Cash Points Account to cover the cost of your purchase.

      Continue the checkout procedure and at the confirmation page you'll notice that the value of the TBA Rewards Cash Points redeemed will have been credited towards your order. Once you confirm your order, your TBA Rewards Cash Points account will be updated and the TBA Rewards Cash Points used deducted from your balance.

      Minimum TBA Rewards Cash Points Required

      There is no minimum number of TBA Rewards Cash Points required in order for you to use them.

      Minimum Purchase Amount Required

      Currently, no Minimum Purchase Amount required to redeem your TBA Rewards Cash Points.

      Maximum TBA Rewards Cash Points Redeemptions allowed per order

      Currently, there is no maximum amount of TBA Rewards Cash Points you can redeem per order, so you can save your TBA Rewards Cash Points for a really expensive item if you like.

      Will I earn TBA Rewards Cash Points for shipping fees?

      No. When calculating the amount of TBA Rewards Cash Points earned. shipping fees are excluded.

      May I spend my TBA Rewards Cash Points on shipping fees?

      No. TBA Rewards Cash Points apply only to the cost of the products, not to shipping fees.

      Will I earn points for discounted products?

      Yes. The amount of TBA Rewards Cash Points earned is based on the cost of the item purchased. If you purchase an item on sale, it will earn you fewer TBA Rewards Cash Points than when at its regular price.

      Will I earn points when purchases paid with points?

      Yes.

      Products Restrictions

      Currently, the only product for which you will not earn TBA Rewards Cash Points, is a Gift Certificate.

      Conditions of Use

        1. TBA Rewards Cash Points are only available to registered TB Aquatics member's.
        2. TBA Rewards Cash Points can only be collected and used with online purchases. and are only valid at TB Aquatics.
        3. TBA Rewards Cash Points are non-refundable and can't be transferred between member's.
        4. TBA Rewards Cash Points are non-transferable or exchangeable for cash under any circumstances.
        5. TBA Rewards Cash Points will not be refunded for any cancelled order.
        6. When buying with TBA Rewards Cash Points, you will still have to select another payment method if there is not enough in your TBA Rewards Cash Points Account to cover the cost of your purchase.
        7. When calculating the amount of TBA Rewards Cash Points earned. shipping fees and taxes are excluded.
        8. Points will be pending for a minimum of 10 days before they will be approved for redemption.

          When Problems Occur

          For any queries regarding our TBA Rewards Cash Points Program, please contact us . Make sure you provide as much information as possible in the message.

          Please note, we reserve the right to make changes to this policy at any time without prior notice or liability, so please visit this page often.